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Lincoln Institute
of Public Opinion Research, Inc.

5405 Jonestown Road, Suite #110
Harrisburg, PA 17112

Phone: (717) 671-0776
Fax: (717) 671-1176

2012 PA Charitable Organizations Survey

by Lincoln Institute
 

Response Summary

Total Started Survey: 289

Total Finished Survey: 271 (93.8%)

Policy Issues

1. In general, do you think business conditions in Pennsylvania are BETTER, about the SAME, or WORSE than they were one year ago?


Response

Percent

Response

Count

BETTER20.8%60
ABOUT THE SAME55.6%160
WORSE23.6%68
answered question288
skipped question1

2. Looking ahead one year, do you expect business conditions to be BETTER, about the SAME, or WORSE than they are today?


Response

Percent

Response

Count

BETTER33.8%97
ABOUT THE SAME47.0%135
WORSE19.2%55
answered question287
skipped question2

3. Are employment levels at your organization HIGHER, about the SAME, or LOWER than they were one year ago?


Response

Percent

Response

Count

HIGHER17.5%50
ABOUT THE SAME56.1%160
LOWER26.3%75
answered question285
skipped question4

4. Looking ahead one year, do you expect employment levels at your organization to be HIGHER, about the SAME, or LOWER than they are today?


Response

Percent

Response

Count

HIGHER20.7%59
ABOUT THE SAME66.7%190
LOWER12.6%36
answered question285
skipped question4

5. What impact has the ongoing economic downturn had on your organization?


Response

Percent

Response

Count

SIGNIFICANT NEGATIVE IMPACT24.7%71
SOMEWHAT NEGATIVE IMPACT57.5%165
NO IMPACT11.5%33
SOMEWHAT POSITIVE IMPACT5.6%16
SIGNIFICANT POSITIVE IMPACT0.7%2
answered question287
skipped question2

6. Has the ongoing economic downturn caused your organization to increase services, decrease services, or has the level of services provided remained about the same?


Response

Percent

Response

Count

INCREASED SERVICES24.1%69
ABOUT THE SAME50.0%143
DECREASED SERVICES25.9%74
answered question286
skipped question3

7. Has your organization had to do any of the following as a result of the ongoing economic downturn:


YESNODON'T KNOW/REFUSEDResponse

Count

LAY-OFF STAFF31.9% (90)65.6% (185)2.5% (7)282
REDUCE EMPLOYEE HOURS28.8% (81)69.0% (194)2.1% (6)281
CUT SALARIES9.7% (27)85.2% (236)5.1% (14)277
CUT OR ELIMINATE BENEFITS26.5% (74)68.8% (192)4.7% (13)279
DISCONTINUE SOME SERVICES33.7% (94)63.8% (178)2.5% (7)279
BORROW OPERATING MONEY26.5% (74)66.3% (185)7.2% (20)279
CANCEL OR POSTPONE EXPANSION PLANS38.4% (108)54.1% (152)7.5% (21)281
answered question285
skipped question4

8. If your organization receives state funding, has your level of funding INCREASED, DECREASED, or stayed ABOUT THE SAME over the past year?


Response

Percent

Response

Count

INCREASED3.1%9
ABOUT THE SAME17.8%51
DECREASED42.0%120
DON'T RECEIVE STATE FUNDING37.1%106
answered question286
skipped question3

9. Would you say the current level of public trust in charities is:


Response

Percent

Response

Count

HIGH20.9%60
MEDIUM62.7%180
LOW10.5%30
NO OPINION/REFUSED5.9%17
answered question287
skipped question2

10. Would you say the level of public trust in charities has IMPROVED or GOTTEN WORSE over the past couple of years?


Response

Percent

Response

Count

SIGNIFICANTLY IMPROVED1.4%4
SOMEWHAT IMPROVED19.7%56
ABOUT THE SAME45.1%128
SOMEWHAT WORSE28.2%80
SIGNIFICANTLY WORSE1.1%3
NO OPINION/REFUSED4.6%13
answered question284
skipped question5

11. To what extent are you familiar with the term "Community Benefit Organization"?


Response

Percent

Response

Count

FAMILIAR WITH THE TERM40.4%115
HEARD TERM. BUT NOT CLEAR ABOUT ITS MEANING27.4%78
NEVER HEARD THE TERM32.3%92
answered question285
skipped question4

12. Do you find the term "Community Benefit Organization" to be MORE ATTRACTIVE or LESS ATTRACTIVE than the term "Nonprofit Organization"?


Response

Percent

Response

Count

MUCH MORE ATTRACTIVE15.5%44
SOMEWHAT MORE ATTRACTIVE25.7%73
ABOUT THE SAME15.1%43
SOMEWHAT LESS ATTRACTIVE19.4%55
MUCH LESS ATTRACTIVE12.3%35
NO OPINION/REFUSED12.0%34
answered question284
skipped question5

13. Has anyone from your organization registered as a lobbyist under the Pennsylvania Lobbying Disclosure Act?


Response

Percent

Response

Count

YES6.0%17
NO82.3%233
DON'T KNOW/REFUSED11.7%33
answered question283
skipped question6

14. On any public policy issue during the past year did your organization lobby:


YESNODON'T KNOWResponse

Count

FEDERAL GOVERNMENT19.1% (53)72.2% (200)8.7% (24)277
STATE GOVERNMENT28.8% (81)62.6% (176)8.5% (24)281
COUNTY GOVERNMENT18.5% (51)72.5% (200)9.1% (25)276
LOCAL GOVERNMENT15.2% (42)76.2% (211)8.7% (24)277
answered question284
skipped question5

15. Does your organization PLAN to lobby government at any level on any public policy issue during the coming year?


Response

Percent

Response

Count

YES29.4%83
NO51.4%145
DON'T KNOW/REFUSED19.1%54
answered question282
skipped question7

16. Does your organization have a board approved policy on advocacy and/or public policy?


Response

Percent

Response

Count

YES45.9%129
NO34.2%96
DON'T KNOW/REFUSED19.9%56
answered question281
skipped question8

17. When it comes to your personal responsibilities for lobbying would you:


YESNODON'T KNOW/REFUSEDResponse

Count

BENEFIT FROM TRAINING44.4% (123)36.5% (101)19.1% (53)277
BENEFIT FROM FACE-TO-FACE BRIEFINGS37.7% (104)42.0% (116)20.3% (56)276
READ BRIEFINGS57.7% (161)23.3% (65)19.0% (53)279
answered question285
skipped question4

18. Do you provide health insurance to your employees?


Response

Percent

Response

Count

CURRENTLY PROVIDE HEALTH INSURANCE79.6%227
PREVIOUSLY PROVIDED, BUT DISCONTINUED2.8%8
DO NOT PROVIDE, BUT PLAN TO IN THE FUTURE3.5%10
HAVE NO PLANS TO PROVIDE INSURANCE11.9%34
DON'T KNOW/REFUSED2.1%6
answered question285
skipped question4

19. If you provide health insurance, who pays the premium?


Response

Percent

Response

Count

EMPLOYER PAYS FULL PREMIUM32.2%88
EMPLOYEE PAYS FULL PREMIUM0.7%2
SPLIT/MAJOR PORTION PAID BY EMPLOYER47.6%130
SPLIT/MAJOR PORTION PAID BY EMPLOYEE0.7%2
50/50 SPLIT EMPLOYER/EMPLOYEE2.2%6
DO NOT OFFER/WILL NOT OFFER INSURANCE12.5%34
DON'T KNOW/REFUSED4.0%11
answered question273
skipped question16

Organizational Issues

20. Since the beginning of the year has income to your organization from all sources:


Response

Percent

Response

Count

INCREASED SIGNIFICANTLY0.4%1
INCREASED MODERATELY21.0%56
STAYED ABOUT THE SAME37.1%99
DECREASED MODERATELY26.6%71
DECREASED SIGNIFICANTLY13.9%37
DON'T KNOW/REFUSED1.1%3
answered question267
skipped question22

21. Generally speaking, do you expect to see funding for 2012 INCREASE, DECREASE, or STAY ABOUT THE SAME as it was in 2011?


Response

Percent

Response

Count

INCREASE21.0%56
STAY ABOUT THE SAME48.3%129
DECREASE26.2%70
DON'T KNOW/NO OPINION4.5%12
answered question267
skipped question22

22. Approximately what percentage of your funding in 2012 came from the following sources?


0-10%11-20%21-30%31-40%41-50%51-60%61-70%71-80%81-90%91-100%DON'T KNOW/REFUSEDResponse

Count

FOUNDATIONS53.2% (132)16.5% (41)9.3% (23)3.2% (8)2.0% (5)2.8% (7)0.8% (2)1.6% (4)1.2% (3)0.8% (2)8.5% (21)248
FEDERAL FUNDING58.7% (138)6.8% (16)5.5% (13)5.1% (12)4.3% (10)2.6% (6)2.6% (6)1.3% (3)0.4% (1)0.9% (2)11.9% (28)235
STATE FUNDING48.1% (112)8.2% (19)10.3% (24)7.7% (18)4.3% (10)1.7% (4)2.1% (5)3.4% (8)3.0% (7)0.9% (2)10.3% (24)233
COUNTY/LOCAL FUNDING55.4% (128)10.4% (24)6.9% (16)6.5% (15)0.9% (2)4.3% (10)3.5% (8)1.3% (3)0.4% (1)0.4% (1)10.0% (23)231
INDIVIDUALS37.2% (93)16.8% (42)10.8% (27)5.2% (13)5.6% (14)3.6% (9)3.2% (8)2.4% (6)4.4% (11)2.8% (7)8.0% (20)250
PROGRAM FEES46.8% (111)12.2% (29)7.6% (18)5.9% (14)4.2% (10)3.8% (9)0.8% (2)1.7% (4)3.8% (9)3.0% (7)10.1% (24)237
answered question262
skipped question27

23. Generally speaking, do you have GREATER, ABOUT THE SAME, or LESS ability to fulfill your organization's core mission this year than in past years?


Response

Percent

Response

Count

GREATER17.2%46
ABOUT THE SAME55.4%148
LESS26.2%70
DON'T KNOW/REFUSED1.1%3
answered question267
skipped question22

24. How would the reduction or loss of the Federal tax charitable contribution deduction affect your organization?


Response

Percent

Response

Count

SIGNIFICANT NEGATIVE EFFECT40.1%107
MODERATE NEGATIVE EFFECT34.8%93
NO EFFECT9.7%26
MODERATE POSITIVE EFFECT1.1%3
SIGNIFICANT POSITIVE EFFECT0.7%2
DON'T KNOW/REFUSED13.5%36
answered question267
skipped question22

25. Does your organization use social media? (Check all that apply)


Response

Percent

Response

Count

TWITTER42.3%99
FACEBOOK93.2%218
LINKED IN44.9%105
YOU TUBE32.1%75
BLOGGING22.6%53
PINTEREST7.7%18
GOOGLE+ (AS INDIVIDUALS TO PROMOTE YOUR ORGANIZATION)14.5%34
Other

* don't use social media

* very little use of both

* Network for Good, email, Manta

* Use of social media is limited by staff time to attend to various aspects.

* Org Website

* Instagram

* no

* website

* goodsearch.com

* just organizing to use

* not sure

* Constant Contact

* Email marketing

* Website

14
answered question234
skipped question55

26. Have you tried to raise money through social media?


Response

Percent

Response

Count

NO64.5%171
TRIED, RAISED UNDER $1006.0%16
TRIED, RAISED $100-$99912.5%33
TRIED, RAISED OVER $1,00012.1%32
TRIED, RAISED OVER $10,0004.9%13
answered question265
skipped question24

27. Is your organization contemplating any type of material change in 2013?


Response

Percent

Response

Count

MERGER3.8%10
LIMITED LIABILITY CORPORATION0.0%0
CLOSING YOUR DOORS0.0%0
EXPANDING OPERATIONS9.8%26
MOVING YOUR OFFICES5.6%15
NO CHANGE73.7%196
Other

* Merger in the future.

* rebranding

* re-structuring of staff

* Opened an additional office to expand literacy classes

* researching merger

* closing doors if no merger/partnership can be consummated

* not certain what we will change at this time

* always exploring strategic alliances with other orgs

* retirement of CEO

* Consolidating Site Locations

* To Be Determined

* MSO

* Leadership Transistion

* Partner unofficially by sharing costs with other org

* Another organization is becoming a susidiary of us

* possible merger

* Looking at options

* not sure what yet

* Likely that something will change, but whether merger or closing doors, or even expansion not yet clear.

7.1%19
answered question266
skipped question23

28. Does your organization have difficulty hiring/retaining qualfied staff?


Response

Percent

Response

Count

YES32.2%86
NO62.2%166
DON'T KNOW/REFUSED5.6%15
answered question267
skipped question22

29. If your organization does have difficult hiring/retaining qualified staff, what is the cause of that difficulty?


Response

Percent

Response

Count

OUR SALARY OFFERS ARE LOWER41.4%48
FOR PROFITS OFFER BETTERS SALARY/BENEFIT PACKAGES14.7%17
INADEQUATE PREPARATIONS OF PROSPECTIVE EMPLOYEES12.1%14
INABILITY TO PROVIDE BENEFITS3.4%4
Other

* we only have 1 full time and 1 part time paid employee

* Our organization is new, this does not apply

* no time to mentor / train them

* Peoples lack of interest in volunteering.

* not applicable

* No funds for staff

* all volunteer

* An unfortunate side effect of the poor economy is that candidates who,

otherwise, may have declined lower salary offers are accepting the

compensation offered. If a potential candidate has other options or an

offer with a higher salary, s/he may decline our offer.

* all of the above

* Some good people leave for better salaries.

* Do not know

* no raise within the last 5 years

* internal struggles

* n/a

* Hard to find qualified part time employees willing to work part time

* n/a

* no salary available at all for increased staffing

* lack of professionals who are willing to live in a rural area

* I am the only staff member and I am grossly underpaid

* no issues

* odd shifts, low pay, demanding jobs

* No difficulty

* Hard to find pediatrician to come to innner city and deal with lower income

* can only offer parttime

* no hired staff

* n/a

* limited number of aulified candidates

* Lack of effective board support

* Our salaries are very low, even compared to other nonprofits.

* Poor organizational culture

* All of the Above!

* no problem

* n/a

28.4%33
answered question116
skipped question173

30. Which issue(s) has your organization experienced challenges in regarding the recruitment of good Board members?


Response

Percent

Response

Count

NON-PROFIT SCANDALS0.4%1
LIABILITY0.8%2
LACK OF TIME37.8%91
PEOPLE ALREADY COMMITTED TO OTHER ORGANIZATIONS29.0%70
NOT WILLING TO FUNDRAISE FOR OUR ORGAIZATION19.9%48
Other

* limited to qualified family

* NONE

* Lack of diversity

* don't know

* lack of qualified people

* qualified board members who understand non-profits and

have good business perspectives

* We have not had any trouble recruiting good board members

* Lack of time, other commitments, reluctance to fund raise

--- question indicated multiple responses; however,

the format would accept only one

* No effort being made to do so.

* N/A

* no issues

* disengaged with agency

* Same board members for 10+ years

* 51% of our board members must be consumers

* no issues

* N/A

* all the above except #1 and #2

* able to find good board members

* Willing to fundraise in limited sense, but not well connected

* no issues.

* none

* Specific affiliation required for some members.

* None

* No problem

* 51% of the Board must have a disability. Not easy to find

needed skill sets and a disability.

* #s 3, 4 5 - You really should have allowed multiple answers

in some of these questions.

* UNKNOWN

* Current Board has lacked the leadership and knowhow of recruting

good Board members

* none

12.0%29
answered question241
skipped question48

31. Does your organization have adequate knowledge to ensure accurate reporting of management, program and fundraising expenses?


Response

Percent

Response

Count

YES84.8%224
NO10.2%27
DON'T KNOW/REFUSED4.9%13
answered question264
skipped question25

32. Do you feel your organization has adequate knowledge of all nonprofit legal and regulatory compliance issues?


Response

Percent

Response

Count

YES72.5%192
NO20.0%53
DON'T KNOW/REFUSED7.5%20
answered question265
skipped question24

33. Has your organization been engaged in any challenges over your property tax exemption over the past two years?


Response

Percent

Response

Count

YES7.9%21
NO82.3%219
DON'T KNOW9.8%26
answered question266
skipped question23

34. Are you concerned that local/county government may be preparing to challenge your property tax exemption in the near future?


Response

Percent

Response

Count

YES19.9%51
NO80.1%205
answered question256
skipped question33

35. Would you regularly like to receive information on policy issues (state and national) that impact nonprofit organizations?


Response

Percent

Response

Count

YES83.8%223
NO8.6%23
DON'T KNOW/REFUSED7.5%20
answered question266
skipped question23

36. IF YES, with what frequency would you like to receive information on state and national policy issues?


Response

Percent

Response

Count

DAILY0.8%2
WEEKLY31.0%76
MONTHLY59.6%146
DON'T KNOW/REFUSED8.6%21
answered question245
skipped question44

37. IF your organization belongs to a professional association, what services that are not currently provided would you like to see added?


Response

Count

Responses

* A directory of foundations trusts in SE PA

* D&O insurance

* none at this time

* advocacy, other revenue sources

* n/a

* Seminars for Individual Boards, Analysis and Direction

* Pennsylvania Association for the Blind

* none

* new health care law support

* Interns that volunteer to be of clerical service

* employment postings;joint grant seeking opportunities

* none

* N/A

* more training

* resources for nonprofits to boost capacity

* All is good.

* management training

* Some attention to the arts.

* ceo roundtable for discussion

* funding techniques

* AFP

* HR consultation; Management Consultation

* Training for our needs

* Talent Recruitment

* none

* Free training - Staff development

* Stronger and Effective Advocacy

27
answered question27
skipped question262

38. What is your organization's biggest concern as you prepare for 2013?


Response

Count

Responses

* retaining board members

* Funding/Fundraising

* The greater need for more community services and funds to provide those services.

* Currently experiencing an increase in demand for our services, particularly our

soup kitchen coupled with increased costs, particularly food at the same time that

foundation support has decreased both in terms of amounts awarded and more onerous

applications.

* Funding

* Funding sources

* Operational funds

* cuts in reimbursement

* Lack of volunteers.

* Continuity

* Need to raise more operating funds

* funds for capacity training and funds to do more programs and provide more services

* Being in a more rural county, not being able to secure funding especially from foundations.

* Health Insurance

* finding qualified and enthusiastic event partners, funding, overwork.

* funding that is sustainable

* continuation of federal funding

* Retaining one federal and one commercial; contract

* mission accomplishment

* finances

* Budget shortfall

* Confusion in the public mind between the big nonprofits (hospitals, universities)

and us little guys!

* The huge increases in health care costs every year are very difficult for us.

* Fundraising

* Federal funding cuts to State for Medicad programs.

* Sustainable funding

* Maintaining level of services and/or increasing as needs arise

* We are concerned about the cuts to government spending both state and federal

which affects both our target population to serve and our organization

financially in fulfilling our mission to serve them.

* decreased government funding, limite fundraising dollars, higher need for services

* protecting our investments

* Loss or Cuts in the Federal Tax Exemption for Non-Profits

* continued funding.

* Our major programs have been level funded for the past eight years; some funding

has been reduced or cut; other sources are unpredictable.

* Finding funding to replace the loss of State grants

* Adequate funding.

* Continued decline in state funding.

* Sustainability

* state of the economy; aging of key philanthropists in the region

* Government funding for programs and services for individuals with intellectual

and developmental disabilities, and potential impact to our ability to maintain

service levels and programs.

* getting donations to run our programs

* government funding

* lack of funding

* Funding

* We are a domestic violence/sexual assault agency and the increased demand for

our services continues to grow but not the funding. At some point something will

have to give....

* Money!

* Continued funding

* Fundraising and lack of Board Leadership

* The Commonwealth budget

* Being able to supply adequate and efficent service to the homeless population.

* Hiring a new Executive Director

173
answered question173
skipped question116