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Lincoln Institute
of Public Opinion Research, Inc.

5405 Jonestown Road, Suite #110
Harrisburg, PA 17112

Phone: (717) 671-0776
Fax: (717) 671-1176

2013 PA Charitable Organizations Survey

Results


by Lincoln Institute
 

Total Started Survey: 166

Total Finished Survey: 154 (92.8%)

Policy Issues

1. In general, do you think business conditions in Pennsylvania are BETTER, about the SAME, or WORSE than they were one year ago?


Response

Percent

Response

Count

BETTER15.8%26
ABOUT THE SAME60.6%100
WORSE23.6%39
answered question165
skipped question1

2. Looking ahead one year, do you expect business conditions to be BETTER, about the SAME, or WORSE than they are today?


Response

Percent

Response

Count

BETTER27.3%45
ABOUT THE SAME50.3%83
WORSE22.4%37
answered question165
skipped question1

3. Are employment levels at your organization HIGHER, about the SAME, or LOWER than they were one year ago?


Response

Percent

Response

Count

HIGHER21.3%35
ABOUT THE SAME54.3%89
LOWER24.4%40
answered question164
skipped question2

4. Looking ahead one year, do you expect employment levels at your organization to be HIGHER, about the SAME, or LOWER than they are today?


Response

Percent

Response

Count

HIGHER20.6%34
ABOUT THE SAME67.3%111
LOWER12.1%20
answered question165
skipped question1

5. What impact has the slow economic recovery had on your organization?


Response

Percent

Response

Count

SIGNIFICANT NEGATIVE IMPACT16.5%27
SOMEWHAT NEGATIVE IMPACT64.6%106
NO IMPACT9.8%16
SOMEWHAT POSITIVE IMPACT9.1%15
SIGNIFICANT POSITIVE IMPACT0.0%0
answered question164
skipped question2

6. Has your organization had to do any of the following as a result of the slow economic recovery:


YESNORating

Count

LAY-OFF STAFF29.6% (45)70.4% (107)152
REDUCE EMPLOYEE HOURS36.2% (54)63.8% (95)149
CUT SALARIES8.9% (13)91.1% (133)146
CUT OR ELIMINATE BENEFITS25.9% (38)74.1% (109)147
DISCONTINUE SOME SERVICES40.0% (60)60.0% (90)150
INCREASE SERVICES38.7% (55)61.3% (87)142
BORROW OPERATING MONEY23.1% (33)76.9% (110)143
CANCEL OR POSTPONE EXPANSION PLANS41.3% (59)58.7% (84)143
NONE OF THE ABOVE16.2% (11)83.8% (57)68
answered question164
skipped question2

7. If your organization receives state funding, has your level of funding INCREASED, DECREASED, or stayed ABOUT THE SAME over the past year?


Response

Percent

Response

Count

INCREASED8.0%13
ABOUT THE SAME24.7%40
DECREASED27.2%44
DON'T RECEIVE STATE FUNDING40.1%65
answered question162
skipped question4

8. Would you say the current level of public trust in charities is:


Response

Percent

Response

Count

HIGH15.2%25
MEDIUM65.9%108
LOW9.8%16
NO OPINION9.1%15
answered question164
skipped question2

9. Would you say the level of public trust in charities has IMPROVED or GOTTEN WORSE over the past couple of years?


Response

Percent

Response

Count

SIGNIFICANTLY IMPROVED0.6%1
SOMEWHAT IMPROVED16.0%26
ABOUT THE SAME43.6%71
SOMEWHAT WORSE31.3%51
SIGNIFICANTLY WORSE0.0%0
NO OPINION8.6%14
answered question163
skipped question3

10. To what extent are you familiar with the term "Community Benefit Organization" ?


Response

Percent

Response

Count

FAMILIAR WITH THE TERM48.2%79
HEARD TERM. BUT NOT CLEAR ABOUT ITS MEANING28.0%46
NEVER HEARD THE TERM23.8%39
answered question164
skipped question2

11. Do you find the term "Community Benefit Organization" to be MORE ATTRACTIVE or LESS ATTRACTIVE than the term "Nonprofit Organization" ?


Response

Percent

Response

Count

MUCH MORE ATTRACTIVE11.0%18
SOMEWHAT MORE ATTRACTIVE36.0%59
ABOUT THE SAME14.0%23
SOMEWHAT LESS ATTRACTIVE19.5%32
MUCH LESS ATTRACTIVE12.2%20
NO OPINION7.3%12
answered question164
skipped question2

12. Has anyone from your organization registered as a lobbyist under the Pennsylvania Lobbying Disclosure Act?


Response

Percent

Response

Count

YES6.1%10
NO87.1%142
DON'T KNOW6.7%11
answered question163
skipped question3

13. Has your organization lobbied on any public policy issue during the past year?


Response

Percent

Response

Count

YES30.7%50
NO65.0%106
DON'T KNOW4.3%7
answered question163
skipped question3

14. Does your organization PLAN to lobby government at any level on any public policy issue during the coming year?


Response

Percent

Response

Count

YES31.1%51
NO54.3%89
DON'T KNOW14.6%24
answered question164
skipped question2

15. Does your organization have a board approved policy on advocacy and/or public policy?


Response

Percent

Response

Count

YES40.7%66
NO48.8%79
DON'T KNOW10.5%17

16. When it comes to your personal responsibilities for lobbying would you:


YESNODON'T KNOWRating

Count

BENEFIT FROM TRAINING48.8% (78)33.1% (53)18.1% (29)160
BENEFIT FROM FACE-TO-FACE BRIEFINGS40.6% (65)36.9% (59)22.5% (36)160
READ BRIEFINGS66.0% (105)15.1% (24)18.9% (30)159
answered question162
skipped question4

17. Do you provide health insurance to your employees?


Response

Percent

Response

Count

CURRENTLY PROVIDE HEALTH INSURANCE79.1%129
PREVIOUSLY PROVIDED, BUT DISCONTINUED2.5%4
DO NOT PROVIDE, BUT PLAN TO IN THE FUTURE1.8%3
HAVE NO PLANS TO PROVIDE INSURANCE16.0%26
DON'T KNOW0.6%1
answered question163
skipped question3

18. If you provide health insurance, who pays the premium?


Response

Percent

Response

Count

EMPLOYER PAYS FULL PREMIUM27.6%43
EMPLOYEE PAYS FULL PREMIUM0.6%1
SPLIT/MAJOR PORTION PAID BY EMPLOYER48.7%76
SPLIT/MAJOR PORTION PAID BY EMPLOYEE2.6%4
50/50 SPLIT EMPLOYER/EMPLOYEE1.3%2
DO NOT OFFER/WILL NOT OFFER INSURANCE15.4%24
DON'T KNOW3.8%6
answered question156
skipped question10

Organizational Issues

19. Since the beginning of the year has income to your organization from all sources:


Response

Percent

Response

Count

INCREASED SIGNIFICANTLY3.3%5
INCREASED MODERATELY22.4%34
STAYED ABOUT THE SAME40.8%62
DECREASED MODERATELY23.7%36
DECREASED SIGNIFICANTLY9.9%15
DON'T KNOW0.0%0
answered question152
skipped question14

20. Generally speaking, do you expect to see funding for 2013 INCREASE, DECREASE, or STAY ABOUT THE SAME as it was in 2012?


Response

Percent

Response

Count

INCREASE27.5%42
STAY ABOUT THE SAME49.7%76
DECREASE20.9%32
DON'T KNOW2.0%3
answered question153
skipped question13

21. Approximately what percentage of your funding in 2013 came from the following sources?

[td c7]answered question

[td c7]skipped question


0-10%11-20%21-30%31-40%41-50%51-60%61-70%71-80%81-90%91-100%DON'T KNOW

OR REFUSED

Rating

Count

FOUNDATIONS51.4% (71)18.1% (25)10.9% (15)4.3% (6)2.9% (4)1.4% (2)0.0% (0)0.7% (1)0.7% (1)2.9% (4)6.5% (9)138
FEDERAL FUNDING52.0% (65)9.6% (12)8.8% (11)6.4% (8)7.2% (9)3.2% (4)2.4% (3)1.6% (2)0.0% (0)0.0% (0)8.8% (11)125
STATE FUNDING50.8% (67)15.2% (20)5.3% (7)11.4% (15)0.8% (1)3.8% (5)2.3% (3)0.8% (1)2.3% (3)0.8% (1)6.8% (9)132
COUNTY/LOCAL FUNDING66.7% (84)13.5% (17)5.6% (7)1.6% (2)0.8% (1)1.6% (2)1.6% (2)1.6% (2)0.0% (0)0.8% (1)6.3% (8)126
INDIVIDUALS38.4% (53)13.8% (19)14.5% (20)7.2% (10)3.6% (5)6.5% (9)1.4% (2)5.8% (8)2.2% (3)0.7% (1)5.8% (8)138
PROGRAM FEES50.0% (67)14.9% (20)9.0% (12)6.0% (8)3.0% (4)1.5% (2)1.5% (2)3.0% (4)3.7% (5)0.7% (1)6.7% (9)134
OTHER42.0% (42)17.0% (17)11.0% (11)5.0% (5)1.0% (1)5.0% (5)2.0% (2)3.0% (3)3.0% (3)2.0% (2)9.0% (9)100
149
17

22. Generally speaking, do you have GREATER, ABOUT THE SAME, or LESS ability to fulfill your organization's core mission this year than in past years?


Response

Percent

Response

Count

GREATER24.8%38
ABOUT THE SAME52.9%81
LESS22.2%34
DON'T KNOW0.0%0
answered question153
skipped question13

23. How would the reduction or loss of the Federal tax charitable contribution deduction affect your organization?


Response

Percent

Response

Count

SIGNIFICANT NEGATIVE EFFECT41.7%63
MODERATE NEGATIVE EFFECT35.8%54
NO EFFECT11.3%17
MODERATE POSITIVE EFFECT0.0%0
SIGNIFICANT POSITIVE EFFECT0.7%1
DON'T KNOW10.6%16
answered question151
skipped question15

24. Does your organization use social media? (Check all that apply)


Response

Percent

Response

Count

TWITTER54.6%77
FACEBOOK98.6%139
LINKED IN52.5%74
YOU TUBE41.1%58
BLOGGING19.1%27
PINTEREST13.5%19
INSTAGRAM4.3%6
GOOGLE+ (AS INDIVIDUALS TO PROMOTE YOUR ORGANIZATION)17.0%24
Other (please specify)

Volunteerspot

Moving towards more engagement with social media.

web site

e-mail blasts

website

constant contact

Picasa

website

Tumblr

9
answered question141
skipped question25

25. Have you tried to raise money through social media?


Response

Percent

Response

Count

NO55.0%83
TRIED, RAISED UNDER $1009.3%14
TRIED, RAISED $100-$99917.2%26
TRIED, RAISED OVER $1,00010.6%16
TRIED, RAISED OVER $10,0007.9%12
answered question151
skipped question15

26. Is your organization contemplating any type of material change in 2013?


Response

Percent

Response

Count

MERGER2.0%3
ACQUISITION1.3%2
LIMITED LIABILITY CORPORATION0.0%0
CLOSING YOUR DOORS0.7%1
EXPANDING PROGRAMS12.5%19
OPENING NEW FACILITIES3.3%5
MOVING YOUR OFFICES4.6%7
COLLABORATION/PARTNERSHIP17.1%26
NO CHANGE53.3%81
Other (please specify)

affiliation

strategic planning being done now

name change

changing business model

unknown

Reduction in building ownership. Have 10 currently, one is for sale. May cease operations in another.

2014 closing

Merger, Acquisition, Collaboration

5.3%8
answered question152
skipped question14

27. Does your organization have difficulty hiring/retaining qualfied staff?


Response

Percent

Response

Count

YES28.3%43
NO68.4%104
DON'T KNOW3.3%5
answered question152
skipped question14

28. If your organization does have difficult hiring/retaining qualified staff, what is the cause of that difficulty?


Response

Percent

Response

Count

OUR SALARY OFFERS ARE LOWER54.7%35
FOR PROFITS OFFER BETTERS SALARY/BENEFIT PACKAGES17.2%11
INADEQUATE PREPARATIONS OF PROSPECTIVE EMPLOYEES7.8%5
INABILITY TO PROVIDE BENEFITS1.6%1
Other (please specify)

understanding our needs in a constantly changing environment

n/a

Hiring has not been an issue so far.

difficulty hiring employees with a specific disability

very small organization with no where to advance.

N/A

Specialty service

parking costs in downtown Harrisburg problematic for entry-level staff

Stable Staff / doesn't apply at the moment

people seem to move on after 3 yrs.

We do not have difficulty hiring

18.8%12
answered question64
skipped question102

29. Which issue(s) has your organization experienced challenges in regarding the recruitment of good Board members?


Response

Percent

Response

Count

NON-PROFIT SCANDALS0.0%0
LIABILITY0.0%0
LACK OF TIME34.2%52
PEOPLE ALREADY COMMITTED TO OTHER ORGANIZATIONS19.1%29
NOT WILLING TO FUNDRAISE FOR OUR ORGANIZATION17.1%26
LACK OF UNDERSTANDING ORGANIZATION/MISSION5.9%9
NONE17.8%27
Other (please specify)

not able to click on multiple: lack of time, unwillingness to ask others for money

Q should have allowed multiple answers! Mine are 1) lack of time, 2) people committed to other organizations, 3) not willing to fundraise, 4) lack of understanding of organization/mission

Small school hard to get experienced board members. Mostly parents.

We are a newly formed foundation and have a full board slate as prescribed by he conditions of our formation.

items 3 and 4

Very limited pool of qualified candidates

could not check of more than one - Lack of Time, Already Committed, Not willing to fund-raise, lack of understanding of mission/org

Sources of great candidates

why are you hyphenating nonprofit?

5.9%9
answered question152
skipped question14

30. Does your organization have adequate knowledge to ensure accurate reporting of management, program and fundraising expenses?


Response

Percent

Response

Count

YES88.1%133
NO8.6%13
DON'T KNOW3.3%5
answered question151
skipped question15

31. Do you feel your organization has adequate knowledge of all nonprofit legal and regulatory compliance issues?


Response

Percent

Response

Count

YES75.0%114
NO15.8%24
DON'T KNOW9.2%14
answered question152
skipped question14

32. Has your organization been engaged in any challenges over your property tax exemption over the past two years?


Response

Percent

Response

Count

YES6.6%10
NO89.4%135
DON'T KNOW4.0%6
answered question151
skipped question15

33. Are you concerned that local/county government may be preparing to challenge your property tax exemption in the near future?


Response

Percent

Response

Count

YES16.1%24
NO83.9%125
answered question149
skipped question17

34. Would you regularly like to receive information on policy issues (state and national) that impact nonprofit organizations?


Response

Percent

Response

Count

YES81.6%124
NO10.5%16
DON'T KNOW7.9%12
answered question152
skipped question14

35. IF YES, with what frequency would you like to receive information on state and national policy issues?


Response

Percent

Response

Count

DAILY1.5%2
WEEKLY34.4%45
MONTHLY58.8%77
DON'T KNOW5.3%7
answered question131
skipped question35

36. IF your organization belongs to a professional association, what services that are not currently provided would you like to see added?


Response:Response

Count

much lower cost seminars and webinars

n/a

n/a

Technical Assistance and Professional Development Grants

N/A

Managing the Healthcare new laws

Joint benefit groups to save costs

None

liability insurance

none

An executive director's roundtable

ceo networking group

NETWORKING

Organizations have cut down on in-person workshops and conferences, utilizing webinars instead. We miss the networking and conversations with others in our field.

?

PANO

Had to give us memberships due to budget cuts!

leadership development

specitic education

19
answered question19
skipped question147

37. What is your organization's biggest concern as you prepare for 2013?


Responses:

Maintaining financial viability

funding

Securing adequate grant and investment funding to support in providing services to our clients.

Declining/aging population and continuing loss of industries in region reduces tax base. Coupled with new/more state-imposed requirements these factors make it increasingly difficult to maintain services, programming, and hours of operation for our patrons.

for 2014? revenue for next year and staffing adjustments that may become necessary

Funding challenges and do we have the capacity to respond to overwhelming demand for our services.

Government interference.

You mean prepare for 2014. Fundraising.

Funding depreciation and Mission services.

Being able to continue to meet our mission in light of challenging financial concerns

Funding

funding

Stability, board understanding/action on key issues

Assuming you mean 2014, we are most worried about retaining members and attracting corporate support. The fundraising climate is still chilly at best.

Federal State and Local budget cuts to human services

right now it's Board LEADERSHIP

How to convince our landlord to let us build a new building on their property.

Time time time!

obama care

That our programs are having the desired impact

Breaking even

Being able to fulfill our mission in a very challenging environment.

Raising enough money to keep open

sequestration

maintaining our fundraising levels

Funding

Adequate staffing to support program growth

Board culture.

The size of the donor pie is not increasing but the competition for the same dollars has.

member engagement, membership development

Enrollment and funding.

Finances and I believe you mean 2014.

status quo

Stable funding

sustainability of funding; lack of funding in specific areas increases need for a more sustainable source that is not dependent upon trends

Inability to raise significant money through special events will necessitate a major gifts campaign in early 2014. Our Board of Directors is reluctant or not interested in playing a major role, as evidenced by their unwillingness to participate on the Development Committee, and some believe major gift solicitation is the ED's job alone.

continuing to provide quality care with fewer people

Inability to identify enough additional resources to meet dramatic increase in need for services (human services organization with main focus on providing free meals)

Maintaining or hopefully expanding funding sources.

Better understanding of what nonprofit/charities are by public officials and the public in general.

replacing declining program revenue

Donors who suddenly change their priorities and are no longer interested in our clients/work

Keeping our doors open as it is difficult to find and obtain grants for our programs.

Funding and health Insurance Premiums increased by 27%

Continuity

Meeting operational expenses while launching a capital campaign to expand/upgrade our facilities.

funding and how to effectively use shrinking dollars to meet increasing need

Our CEO will be retiring at the end of 2014 after 30 years, so we will have a major transition ahead.

LACK OF COMMITTED VOLUNTEERS

Although we have low staff turnover, we are concerned with keeping salaries and benefits competitive enough to continue to recruit high quality employees.

Funding is always a concern.

Always funds Not sure of how health care reform will effect

Funding and adequate volunteers and staff for the number of patients and clients using our services

Meeting our budget through fundraising

Change at the Board and upper manage levels

Financial sustainability in a city environment that's declining.

funding and capacity building.

2013 is about over.

funding

government grant management and paperwork requirements taking too much time

Continued challenges raising money ... board members stretched too thin ... people looking to make money for themselves by using our name!

Lack of funds

As we prepare for 2014 we are concerned about or financial viablity.

Learning to market using social media

Responding to trends in people's technology needs to provide relevant materials/services to assist them

lack of funds and finding new volunteers

Sustainability

Funding levels from the State and eventually the industry will face consolidation and how do we make that a positive event so that we may carry on our mission and help the most people.

realigning service delivery model in light of less charitable dollars available

funding

Focus and Mission preparedness

Fundraising

improved efficiencies for better customer service

FUNDING

regulatory challenges to nonprofits

diversity, equity, inclusion

Continuing to have funding to fulfill our mission.

planning; financial resources

Paying for a mortgage we never had to before this year and then fixing the building to code.

In SW PA, lawsuits between the city of Pittsburgh and UPMC tax exemption has created massive confusion about what a nonprofit is - misguided statements from political figures are seriously eroding trust in the charitable sector. This could easily turn into a bad case making bad law.

Lower visitation/contributions once the 150th anniversary celebrations are over

Maintaining relevance in changing environment in 2014

1) That the economy continues to improve 2) That school music programs are not cut or reduced

state funding

Funding and managing growth.

Federal Funding

sustainability and ability to maintain IT infrastructure - outdated/unsupported operating sytem on all PCs, phone system beginning to fail...

need for funding

Employee retention

financial performance...revenue growth

Philadelphia's DHS IOC implementation.

SCHOOL DISTRICT FUNDING.

Survival beyond 2014.

93
answered question93
skipped question73